Privacy Policy
This Privacy Policy describes how MS Zurich Consulting ("Owner", "we", "us", or "our") processes the personal data of users ("Users", "you") who visit and use our website or any other product provided by us. ("Application", "Service").
Types of Data Collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are:
- Device information and unique device identifiers
- Clicks and interactions with our interface
- Usage Data and browsing patterns
- User ID and authentication data
- Data communicated while using the service
- Local storage data for improving your experience
- Scheduling preferences (via Calendly)
- Payment information (via Paddle)
We collect this information to provide you with the best possible experience. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by you when using our services, or, in case of Usage Data, collected automatically when using this Application. Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, you're free not to communicate this Data without consequences to the availability or the functioning of the Service.
If you're uncertain about which Personal Data is mandatory, please contact us. Any use of Cookies or other tracking tools by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by you, in addition to any other purposes described in the present document and in the Cookie Policy.
You are responsible for any third-party Personal Data obtained, published or shared through this Application.
Security
We implement commercially reasonable technical, administrative, and organizational measures designed to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
Mode and Place of Processing the Data
Methods of Processing
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
In addition to us, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from us at any time.
Place
The Data is processed at our operating offices and in any other places where the parties involved in the processing are located. Depending on your location, data transfers may involve transferring your Data to a country other than your own. Our data may be processed on servers hosted by Digital Ocean, Netlify, and other service providers mentioned in this policy.
Retention Time
Unless specified otherwise in this document, we'll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. In some cases, the length of time we retain data depends on your settings. How long we retain Personal Data will depend on a number of factors, such as:
- Our purpose for processing the data (such as whether we need to retain the data to provide our Services)
- The amount, nature, and sensitivity of the information
- The potential risk of harm from unauthorized use or disclosure
- Any legal requirements that we are subject to
The Purposes of Processing
Your Data is collected to allow us to provide our Service, comply with legal obligations, respond to enforcement requests, protect our rights and interests (or those of our Users or third parties), detect any malicious or fraudulent activity, improve your user experience, process payments, facilitate scheduling, and authenticate your identity.
For specific information about the Personal Data used for each purpose, you may refer to the section "Detailed information on the processing of Personal Data".
Detailed Information on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
OpenAI API (OpenAI, L.L.C.)
The OpenAI API provided by OpenAI, L.L.C. is a service that helps us to automate tasks through its AI engine.
Personal Data processed: Data communicated while using the service.
Place of processing: United States - Privacy PolicyAnthropic API
Personal Data: Data communicated while using the service.
Privacy PolicyGoogle Cloud Platform
Google Cloud is a hosting service provided by Google LLC.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States - Privacy PolicyDigital Ocean
Digital Ocean provides cloud infrastructure services that we use to host our servers.
Personal Data processed: usage data and information stored on our servers.
Place of processing: United States - Privacy PolicyNetlify
Netlify is used for hosting our website.
Personal Data processed: usage data, IP addresses, and browser information.
Place of processing: United States - Privacy PolicyGitHub OAuth
We use GitHub OAuth for authentication purposes.
Personal Data processed: profile information and email address.
Place of processing: United States - Privacy PolicyCalendly
Calendly is used for scheduling appointments and meetings.
Personal Data processed: name, email address, scheduling preferences.
Place of processing: United States - Privacy PolicyPaddle
Paddle is used for processing payments.
Personal Data processed: payment information, billing details.
Place of processing: United Kingdom - Privacy PolicyPosthog (PostHog, Inc.)
Heat mapping services are used to display the areas of this Application that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.
Personal Data processed: clicks; device information; Usage Data; User ID.
Place of processing: United States - Privacy Policy.Local Storage & Device Identification
We use browser local storage and device identification techniques to improve your experience and remember your preferences.
Personal Data processed: unique device identifiers, stored preferences, session data.
This data is stored locally on your device and used to enhance your experience with our services.Your Rights
You may exercise certain rights regarding your Data processed by us:
- Withdraw your consent at any time
- Object to processing of your Data
- Access your Data
- Verify and seek correction of your information
- Restrict the processing of your Data
- Have your Personal Data deleted or removed
- Receive your Data and have it transferred to another controller
- Lodge a complaint with your competent data protection authority
We're committed to respecting your privacy rights. If you'd like to exercise any of these rights, please contact us using the information provided at the end of this policy.
Additional information about your Personal Data
In addition to the information contained in this privacy policy, we may provide you with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, our Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from us at any time. Please see the contact information at the end of this document.
Changes to This Privacy Policy
We reserve the right to make changes to this privacy policy at any time by notifying Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the top. Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.
Contact Information
For any questions about this Privacy Policy or any requests regarding your Personal Data, please contact us at: MS Zurich Consulting, Plot 459, First Floor, Sector 19, Dwarka, Delhi 110075, India, email: [email protected]